Last Updated: November 18, 2025

At P2PExam we value your trust and aim to provide reliable updated and high quality exam preparation materials. Your satisfaction is important to us, and this Refund & Returns Policy explains the conditions under which refunds may be granted.

1. Money Back Guarantee

P2PExam offers a 30 Day Money Back Guarantee on all exam preparation products.
If you do not pass your certification exam after using our practice material exactly as instructed you may qualify for a full refund.

2. Refund Eligibility

To be eligible for a refund you must meet the following conditions:

  • Submit an official exam failure report issued by the relevant testing authority within 30 days of purchase.

  • Provide proof of purchase (order number invoice or payment receipt).

  • Confirm that you have not shared sold or distributed any of our digital products.

Refunds will not be granted if:

  • You changed your mind or purchased the product by mistake.

  • The digital file has been downloaded or accessed successfully.

  • There is any misuse distribution or violation of our Terms & Conditions.

3. How to Request a Refund

To request a refund email us at support@p2pexam.com with the following:

  • Your full name and order number

  • Details of the exam you failed

  • A valid exam failure report

  • A brief explanation of your request

Our support team will review your case and respond within 3-5 business days.

4. Refund Method

If your refund is approved the amount will be returned using the same payment method used during purchase.
Depending on your bank or payment provider it may take 5-10 business days for the refund to appear in your account.

5. Product Replacement

If you receive an incorrect outdated or corrupted file please contact us within 24 hours. We will immediately provide the correct and updated version free of charge.

6. Contact Information

If you have any questions regarding this Refund & Returns Policy feel free to reach us:

📧 Email: support@p2pexam.com
📞 Phone: (406) 555-0120