Unlocking the Future: A Complete Guide to the ACP-620 Certification
As organizations increasingly adopt Atlassian tools to streamline collaboration and knowledge management, Confluence has emerged as a key platform for team documentation and project communication. For professionals aiming to validate their expertise in Confluence Cloud administration, the ACP-620 certification offers a highly respected credential.
In this article, we’ll explore everything you need to know about the ACP-620 exam: what it covers, who should take it, how to prepare, and tips for success.
What is ACP-620?
The ACP-620: Managing Confluence Cloud Administrators certification is offered by Atlassian. It is designed for administrators who are responsible for managing Confluence Cloud instances in medium to large organizations.
Unlike end-user certifications, ACP-620 focuses on system administration, space and page configuration, permissions, user management, and Confluence best practices.
Who Should Take ACP-620?
This certification is ideal for:
- Confluence Cloud administrators
- IT professionals managing Atlassian tools
- System admins overseeing team collaboration platforms
- Project managers and agile team leaders who are responsible for Confluence settings
- Professionals looking to enhance their Atlassian credentials
Exam Format and Details
- Format: Multiple choice
- Delivery: Online proctored
- Duration: 180 minutes
- Number of questions: ~60
- Passing score: Atlassian does not publish a specific pass score, but generally around 65–70% is needed
- Prerequisites: None officially, but hands-on experience with Confluence Cloud is recommended
Topics Covered in ACP-620
According to Atlassian, the exam covers the following domains:
- User Management – Managing groups, permissions, and user access
- Space and Page Permissions – Configuring space permissions and understanding page restrictions
- Space Configuration – Customizing space layouts, templates, and permissions
- Global Configuration – Managing site settings, themes, and default user settings
- Troubleshooting and Maintenance – Diagnosing permission issues, solving common admin challenges
- Confluence Best Practices – Governance, content lifecycle, and collaboration strategies
Study Resources
Here are some recommended resources to prepare for the ACP-620:
- Atlassian University: Official learning paths, including the Managing Confluence Cloud course.
- ACP-620 Exam Topics Guide: Downloadable from Atlassian’s site.
- Community Forums: Engage in Atlassian Community for discussions and tips.
- Hands-on Practice: Set up a sandbox Confluence Cloud environment to practice configurations.
Tips for Passing the Exam
- Know Confluence Inside and Out – Real-world experience matters more than rote memorization.
- Focus on Permissions – This is a core part of the exam and a frequent pain point in real deployments.
- Read Carefully – Questions often include subtle clues or tricky scenarios.
- Use Atlassian Documentation – Bookmark relevant pages for review.
- Take Practice Exams – Available via Atlassian or reputable third-party providers.
Why ACP-620 Matter
Getting ACP-620 certified shows employers and peers that you:
- Have expert-level knowledge of Confluence Cloud administration
- Can effectively configure spaces, permissions, and settings
- Are capable of managing users and governance for scalable teams
- Add value to Atlassian-driven teams through structured knowledge management
In a competitive job market, this certification can distinguish you as a trusted Confluence expert.
Final Thoughts
The ACP-620 pdf dumps certification isn’t just about passing an exam—it’s about proving your ability to manage and optimize one of the most widely-used collaboration tools in the world. With the right preparation and hands-on experience, you’ll be well on your way to earning your ACP-620 and advancing your career as a Confluence Cloud administrator.
